Repair Services Coordinator 80 views0 applications

Our emphasis on innovation and
its source – dedicated employees – keeps us looking for talented
individuals who are ready to meet aggressive goals in a
high-technology company constantly developing new marketing-leading
products. Good people are critical to our success and, in return,
we offer opportunities for personal and professional growth,
competitive compensation, and excellent benefits for our diverse,
global workforce.

Overview:

INFICON has an immediate job
opening for a Repair Services Coordinator to perform customer
repair estimates for the Repair Services department. The ideal
candidate will be knowledgeable with Microsoft Office applications
and possesses a strong desire to delight our customers. Must be
collaborative and have excellent organization, communication,
problem-solving and time-management skills. Must be able to
interface professionally and effectively with all levels of
management, associates and team members.

Responsibilities:

  • Issue Return of Materials
    Authorization (RMA), quote repairs, collect purchase orders (PO)
    and shipping information, and release repairs to ship.
  • Create billing documents, goods
    movement and labor.
  • Weekly shipments to global
    corporate and customer locations that include documentation for
    each item, Material Shipping Orders (MSO), and purchase orders
    before shipping.
  • Provide phone and e-mail
    support to customers, including follow-up on purchase orders and
    delivery updates.
  • Generate reports as required
    such as weekly service report, monthly cost analysis report,
    etc.
  • Un-package and identify
    received equipment, document received equipment, scan all repair
    documents into SAP and run SAP Reports for all repair
    activities.
  • Perform customer repair
    estimates and approvals, distribute appropriate equipment to
    assigned staging areas and assist in other administrative
    capacities when required.
  • Assist in generating RMA
    documentation and getting proper forms and information from
    customers for service repairs and returns.
  • Contact customers with repairs
    quotations and complete payment information in SAP for shipment
    releases.
  • Ability to lift, carry and push
    up to 50lbs on a weekly basis.
  • Additional responsibilities as
    required.

Requirements:

  • High School Diploma or GED with
    up to two years of relevant experience.
  • Must have excellent
    Communication (written and oral) skills in order to effectively
    communicate with customers, vendors and other team
    members.
  • Must be customer focused with
    the ability to demonstrate problem solving skills.
  • Must have strong organizational
    skills and the ability to multitask effectively.
  • Knowledgeable with Microsoft
    Word and Excel. SAP knowledge preferred.

INFICON, is committed to
ensuring that our online application process provides an equal
opportunity to all job seekers that apply without regard to race,
religion, ethnicity, national origin, citizenship, gender, age,
protected veteran status, disability status, genetic information,
sexual orientation, or any other protected characteristic. A notice
describing Federal equal employment opportunity laws is available
here and here to reaffirm this commitment.

INFICON is also committed to
providing reasonable accommodations to applicants with physical
and/or mental disabilities. If you are interested in applying for
an employment opportunity at INFICON and require special assistance
or an accommodation during the application process, please contact
Human Resources at 315-434-1100.
Determination on requests for reasonable accommodations are made on
a case-by-case basis.

PAY TRANSPARENCY NONDISCRIMINATION
PROVISION

Apply Here

PI100241756

Share this job
  • Local Jobs

    data entry clerk (temporary) (Delos Wellness Premier) - Beverly Hills, CA 90210

    Personal/Office Assistant (Rundown Creator, Inc.) - Santa Monica, CA 90401

    working in the shop as assistant (lumo) - Beverly Hills, CA

    jobs by Indeed job search
  • Marketing Coordinator/Administrative Assistant Hamilton College Consulting – San Diego, CA $14 an hour – Part-time An educational consulting company with a national and international presence is seeking an organized, personable and efficient marketing assistant. Job Description The candidate will support a variety of administrative and marketing functions. Candidate must be enthusiastic, highly self-motivated, and detail-oriented with excellent organization skills to
    Office Receptionist Social Justice Collaborative – Oakland, CA 94607 Bilingual Receptionist Position Social Justice Collaborative (known as SJC) is a 501(c)(3) nonprofit legal services organization based in Oakland. We focus on serving low-income immigrants in their deportation cases. SJC is looking for a receptionist who can interface with our clients, members of the court, our colleagues, and key stakeholders such
    Product Designer John Ruvin & Co. – Burbank, CA 91504 Part-time John Ruvin & Co. Burbank, CA Jr Product Designer We are currently looking for a talented Jr. level candidate with 3+years of product design. Required education: Bachelors in Product design.Tasks include but not limited to: – Develop sketches & renderings. – Assist in the development of products from ideation
  • VeteranCareer.org 500 Park Ave, Minneapolis,MN, 55404 VeteranCareer.org@gmail.com